Claim centre

We are here to help and support you. Select the applicable tab below to get the appropriate contact details for your policy.

Opening times: 7 days a week, 24 hours a day

Monday - Friday, 8am - 8pm

Saturday 9am - 5pm

Opening hours: 7 days a week, 24 hours a day

Monday - Friday: 8am - 8pm

Saturday: 9am - 5pm

Monday - Friday: 8am - 8pm

Saturday: 9am - 5pm

Monday - Friday: 9am - 5pm

Saturday & Sunday: Closed

Monday - Friday: 9am - 5pm

Saturday - Sunday: Closed

Opening times: 7 days a week, 24 hours a day

International pupils - General claims for policies beginning with IP9

Monday & Tuesday: 8am – 8pm

Saturday: 8am – 4pm

International pupils - Medical Assistance for policies beginning with IP9

Opening times: Every day, 24 hours

International pupils - Legal expenses for policies beginning with IP9

Opening times: Monday - Friday, 9am to 5pm

Make a claim

QBE SME motor claims

Call: 0800 389 1708 Option 3 (24hrs)

Windscreen Claims: Call: 0800 389 1708 (24hrs)

Zurich Municipal motor claims

Windscreen Claims: National Windscreens: 0800 622 122

First underwriting motor claims

Need help?

View our motor claims guide for information on how to make a claim. If you have any further questions, please contact our Endsleigh team:

Call: 0333 234 1663
Our opening hours are Monday to Friday: 9am-5pm, excluding bank holidays

Make a claim

Contact us to make a claim:

Call: 0333 234 1663
Opening hours are Monday to Friday: 9am-5pm, closed on bank holidays.
or
Complete our online claim form
or
Email us

All claim forms and emails will be responded to within two working days.

If you have an emergency, please contact your insurer directly:

Zurich Municipal 24hr emergency claim line
Call: 0800 028 0336

Ecclesiastical 24hr Emergency claim line
Call: 0345 603 8381

Aviva 24hr Emergency claim line
Call: 0800 015 1498

Need help?

View our claims guides for information on how to make a claim:

Make a claim

Zurich Municipal School Journey Travel Claims

All Claims

Claims Call: 0800 917 7207 (Monday – Friday 9am to 5pm)

24hr travel assistance whilst on a trip

Call: 01489 868 888 (7 days a week)

AIG Travel Claims

Personal property or money claims

Call: 0844 892 0319 (UK) +44 (0) 207 359 3433 (overseas) - (Monday - Friday 9am to 5pm - excluding bank holidays)

All other AIG travel claims

Call: 0345 602 9429 (Monday - Friday 9am to 5pm - excluding bank holidays)

24hr travel assistance whilst on a trip

Phone: 01273 552 922 (7 days a week)

Chubb European Group SE Travel Claims

Website / Online Claims Portal: www.chubbclaims.co.uk

Need help?

View our travel claims guide for information on how to make a claim. If you have any further questions, please contact our Endsleigh team:

Call: 0333 234 1663
Our opening hours are Monday to Friday: 9am-5pm, excluding bank holidays

Opening times/out of hours provision:

Monday & Tuesday: 8am – 6pm,

Wednesday & Thursday & Friday: 9am – 5pm

Saturday: 8am – 4pm

Opening times/out of hours provision:

Monday & Tuesday: 8am – 6pm,

Wednesday & Thursday & Friday: 9am – 5pm

Saturday: 8am – 4pm

Before you make a student claim, check you're covered at my.endsleigh.co.uk.

Monday to Friday: 9am to 5.30pm

Saturday & Sunday: Closed

For motor claims

QBE

Please contact 0800 389 1708 and select the relevant option for breakdown, windscreen or claim

Zurich

For Directors and Officers claims

Legal advice

Non crisis claims

Emergency or crisis

For all other claims and queries

Contact the Endsleigh insurance team by calling 0333 234 1388 or email us

Make a claim with Zurich

Make a claim with All Broker Services Ltd

General Breakdown cover - 03333 058 120

Make a claim with Ansvar

Make a claim with Covea

Endsleigh Charity Combined - 0333 130 4504

Make a claim with Ecclesiastical

Make a claim with Hiscox

Endsleigh Charity Combined - 0800 711 7156

Make a claim with QBE

Fleet Rated Commercial Motor - 01245 272 700

Make a claim with Sportscover UK Ltd

If you need to make a claim, please refer to your policy documents or contact your Account Manager for support.

Make a claim with Aviva

Combined Business Travel, Personal Accident and Sickness - 0800 015 1498

Make a claim with Hiscox

Make a claim with QBE

Fleet Rated Commercial Motor - 0124 527 2700

Make a claim with Zurich Spa

Make a claim with Zurich Broker

If you need to make a claim, please refer to your policy documents or contact your Account Manager for support.

Monday - Friday: 8am to 8pm

Saturday: 8am to 4pm

Opening times: Every day 24 hours

For all non-urgent claims, please use our online claims facility.

Monday – Friday: 9am to 5pm

Saturday & Sunday: Closed

Opening times: Every day, 24 hours

International students - General claims for policies beginning with BI9

Monday & Tuesday: 8am – 8pm

Saturday: 8am – 4pm

International students - Medical assistance for policies beginning with BI9

Opening times: Every day, 24 hours

International students - Legal expenses for policies beginning with BI9

Opening times: Monday - Friday, 9am to 5pm

Make a claim

Zurich Municipal School Journey Travel Claims

All Claims

Claims Call: 0800 917 7207 (Monday – Friday 9am to 5pm)

24hr travel assistance whilst on a trip

Call: 01489 868 888 (7 days a week)

AIG Travel Claims

Personal property or money claims

Call: 0844 892 0319 (UK) +44 (0) 207 359 3433 (overseas) - (Monday - Friday 9am to 5pm - excluding bank holidays)

All other AIG travel claims

Call: 0345 602 9429 (Monday -Friday 9am to 5pm - excluding bank holidays)

24hr travel assistance whilst on a trip

Phone: 01273 552 922 (7 days a week)

Chubb European Group SE Travel Claims

Website / Online Claims Portal: www.chubbclaims.co.uk

Need help?

View our travel claims guide for information on how to make a claim. If you have any further questions, please contact our Endsleigh team:

Call: 0333 234 1663
Our opening hours are Monday to Friday: 9am-5pm, excluding bank holidays

Landlord
Policy numbers starting with LA1

Opening times: 7 days a week, 24 hours a day

Policy numbers starting with LG6

Monday - Friday, 8am - 8pm

Saturday 9am - 5pm

Policies underwritten by Aviva

Opening hours: 7 days a week, 24 hours a day

Policies underwritten by Zurich

Monday - Friday: 8am - 8pm

Saturday: 9am - 5pm

Policies underwritten by AXA

Monday - Friday: 8am - 8pm

Saturday: 9am - 5pm

Landlords legal expenses

Monday - Friday: 9am - 5pm

Saturday & Sunday: Closed

Landlords legal advice

Monday - Friday: 9am - 5pm

Saturday - Sunday: Closed

Landlords home emergency claims

Opening times: 7 days a week, 24 hours a day

Education
International Pupils

International pupils - General claims for policies beginning with IP9

Monday & Tuesday: 8am – 8pm

Saturday: 8am – 4pm

International pupils - Medical Assistance for policies beginning with IP9

Opening times: Every day, 24 hours

International pupils - Legal expenses for policies beginning with IP9

Opening times: Monday - Friday, 9am to 5pm

Independent schools - Motor

Make a claim

QBE SME motor claims

Call: 0800 389 1708 Option 3 (24hrs)

Windscreen Claims: Call: 0800 389 1708 (24hrs)

Zurich Municipal motor claims

Windscreen Claims: National Windscreens: 0800 622 122

First underwriting motor claims

Need help?

View our motor claims guide for information on how to make a claim. If you have any further questions, please contact our Endsleigh team:

Call: 0333 234 1663
Our opening hours are Monday to Friday: 9am-5pm, excluding bank holidays

Independent schools - Commercial

Make a claim

Contact us to make a claim:

Call: 0333 234 1663
Opening hours are Monday to Friday: 9am-5pm, closed on bank holidays.
or
Complete our online claim form
or
Email us

All claim forms and emails will be responded to within two working days.

If you have an emergency, please contact your insurer directly:

Zurich Municipal 24hr emergency claim line
Call: 0800 028 0336

Ecclesiastical 24hr Emergency claim line
Call: 0345 603 8381

Aviva 24hr Emergency claim line
Call: 0800 015 1498

Need help?

View our claims guides for information on how to make a claim:

Independent schools - Travel

Make a claim

Zurich Municipal School Journey Travel Claims

All Claims

Claims Call: 0800 917 7207 (Monday – Friday 9am to 5pm)

24hr travel assistance whilst on a trip

Call: 01489 868 888 (7 days a week)

AIG Travel Claims

Personal property or money claims

Call: 0844 892 0319 (UK) +44 (0) 207 359 3433 (overseas) - (Monday - Friday 9am to 5pm - excluding bank holidays)

All other AIG travel claims

Call: 0345 602 9429 (Monday - Friday 9am to 5pm - excluding bank holidays)

24hr travel assistance whilst on a trip

Phone: 01273 552 922 (7 days a week)

Chubb European Group SE Travel Claims

Website / Online Claims Portal: www.chubbclaims.co.uk

Need help?

View our travel claims guide for information on how to make a claim. If you have any further questions, please contact our Endsleigh team:

Call: 0333 234 1663
Our opening hours are Monday to Friday: 9am-5pm, excluding bank holidays

Independent schools - Pupils
Pupils’ possessions

Opening times/out of hours provision:

Monday & Tuesday: 8am – 6pm,

Wednesday & Thursday & Friday: 9am – 5pm

Saturday: 8am – 4pm

Personal accident

Opening times/out of hours provision:

Monday & Tuesday: 8am – 6pm,

Wednesday & Thursday & Friday: 9am – 5pm

Saturday: 8am – 4pm

Pupil absence
Group student contents insurance - Policies beginning with HH

Before you make a student claim, check you're covered at my.endsleigh.co.uk.

Monday to Friday: 9am to 5.30pm

Saturday & Sunday: Closed

Student Unions

For motor claims

QBE

Please contact 0800 389 1708 and select the relevant option for breakdown, windscreen or claim

Zurich

For Directors and Officers claims

Legal advice

Non crisis claims

Emergency or crisis

For all other claims and queries

Contact the Endsleigh insurance team by calling 0333 234 1388 or email us

Charity, sport & not-for-profit
Zurich

Make a claim with Zurich

All Broker Services Ltd

Make a claim with All Broker Services Ltd

General Breakdown cover - 03333 058 120

Ansvar

Make a claim with Ansvar

Covea

Make a claim with Covea

Endsleigh Charity Combined - 0333 130 4504

Ecclesiastical

Make a claim with Ecclesiastical

Hiscox

Make a claim with Hiscox

Endsleigh Charity Combined - 0800 711 7156

QBE

Make a claim with QBE

Fleet Rated Commercial Motor - 01245 272 700

Sportscover UK Ltd

Make a claim with Sportscover UK Ltd

Other insurer

If you need to make a claim, please refer to your policy documents or contact your Account Manager for support.

Commercial
Aviva

Make a claim with Aviva

Combined Business Travel, Personal Accident and Sickness - 0800 015 1498

Hiscox

Make a claim with Hiscox

QBE

Make a claim with QBE

Fleet Rated Commercial Motor - 0124 527 2700

Zurich Spa

Make a claim with Zurich Spa

Zurich Broker

Make a claim with Zurich Broker

Other insurer

If you need to make a claim, please refer to your policy documents or contact your Account Manager for support.

Travel
Travel policy number starting with BN9, IS9, KL9, NG9, NS9, SG9, UL9, BY9, PM9, BG9, RE9, CR9, BS9 and HA9
Travel claims

Monday - Friday: 8am to 8pm

Saturday: 8am to 4pm

Medical assistance

Opening times: Every day 24 hours

Travel policy number starting with GY9, MT9, SA9 or SL9
Non-urgent claims

For all non-urgent claims, please use our online claims facility.

Travel claims

Monday – Friday: 9am to 5pm

Saturday & Sunday: Closed

Medical assistance

Opening times: Every day, 24 hours

International students - Policies starting with BI9

International students - General claims for policies beginning with BI9

Monday & Tuesday: 8am – 8pm

Saturday: 8am – 4pm

International students - Medical assistance for policies beginning with BI9

Opening times: Every day, 24 hours

International students - Legal expenses for policies beginning with BI9

Opening times: Monday - Friday, 9am to 5pm

Independent schools

Make a claim

Zurich Municipal School Journey Travel Claims

All Claims

Claims Call: 0800 917 7207 (Monday – Friday 9am to 5pm)

24hr travel assistance whilst on a trip

Call: 01489 868 888 (7 days a week)

AIG Travel Claims

Personal property or money claims

Call: 0844 892 0319 (UK) +44 (0) 207 359 3433 (overseas) - (Monday - Friday 9am to 5pm - excluding bank holidays)

All other AIG travel claims

Call: 0345 602 9429 (Monday -Friday 9am to 5pm - excluding bank holidays)

24hr travel assistance whilst on a trip

Phone: 01273 552 922 (7 days a week)

Chubb European Group SE Travel Claims

Website / Online Claims Portal: www.chubbclaims.co.uk

Need help?

View our travel claims guide for information on how to make a claim. If you have any further questions, please contact our Endsleigh team:

Call: 0333 234 1663
Our opening hours are Monday to Friday: 9am-5pm, excluding bank holidays

Student and education Commercial

Endsleigh Insurance Services Limited (Company No. 856706) (FRN 304295) is authorised and regulated by the Financial Conduct Authority. Registered in England at One Creechurch Place, London, EC3A 5AF, United Kingdom. This can be checked on the Financial Services Register by visiting register.fca.org.uk.